BELLA BLANC PRIVACY POLICY- Last updated march 2020
Bella Blanc (“BELLA BLANC” or “we“) values its customers and respects your privacy, and wants you to be familiar with how we collect, use and disclose information. This Privacy Policy describes our practices in connection with information that we collect through our websites and mobile software applications operated by or on behalf of BELLA BLANC, including the websites located at https:www.bellablanc.us and other websites and mobile applications that we own and control and which contain a link to this Privacy Policy. Such websites and mobile apps are referred to collectively in this Privacy Policy as the “BELLA BLANC Online Properties”. This Privacy Policy applies to the BELLA BLANC Online Properties regardless of the applicable BELLA BLANC brand.
This Privacy Policy also applies to
information collected through off-line means – such as information collected
through exhibitions, call centers or distribution centers, which are
collectively known as “BELLA BLANC Physical Properties” in this Privacy
Policy.
We encourage you to read this Privacy
Policy before using the BELLA BLANC Online Properties, visiting BELLA BLANC
Physical Properties, or providing information to us. By using the BELLA BLANC
Online Properties, visiting BELLA BLANC Physical Properties, or providing
information to us, you understand that we will collect, use and disclose your
information in accordance with this Privacy Policy.
UPDATES TO THIS POLICY
We may change this
Privacy Policy at any time. Please take a look at the “Last Updated” legend at the top of this page to
see when this Privacy Policy was last revised. Any changes to this Privacy
Policy will become effective on the “Last Updated“
date indicated above. By using the BELLA BLANC Online Properties or providing
information to us following such changes, you will have accepted the revised
Privacy Policy.
PERSONAL INFORMATION
PERSONAL
INFORMATION WE COLLECT
We collect two types
of information: Personal Information and Other Information. “Personal
Information” is information that relates to you as an identifiable
specific individual. “Other Information” is any information
that cannot be tied back to you as a specific individual. Other Information is
addressed below, under the heading “Other Information“.
We and our service providers may
collect the following Personal Information:
- Name
- Postal address (including billing and shipping addresses)
- Telephone number
- Email address
- Credit and debit card number.
IF YOU SUBMIT ANY PERSONAL INFORMATION
RELATING TO ANYONE OTHER THAN YOURSELF, YOU REPRESENT THAT YOU HAVE OBTAINED
ANY NECESSARY CONSENT FROM THAT INDIVIDUAL FOR USE AND DISCLOSURE OF THAT
INDIVIDUAL’S PERSONAL INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.
HOW WE COLLECT
PERSONAL INFORMATION
We collect Personal Information from a
number of sources. While we collect Personal Information from you directly, we
can also use third-party sources of information in order to fulfill the
purposes set out in this Privacy Policy. These sources can include:
- Financial institutions (e.g., your credit card company or your bank)
- Services providers
- Marketing partners
- Marketing and advertising agencies and networks
- Previous employers (if you are applying for a job with us)
- Background screening companies (if you are applying for a job with us)
While we may collect Personal
Information from all these sources, we will only use and disclose Personal
Information in accordance with this Privacy Policy.
HOW WE USE PERSONAL
INFORMATION
Depending on the purpose, we may use
various categories of information in order to achieve the effects you and we
expect. As such, it is difficult to specifically call out which category of
data will be used for which purpose as the context and circumstances may
mandate we use Personal Information for multiple purposes. As such, we find it
more useful to describe the purposes for which we and our service providers may
use any Personal Information we have collected about you. To that end, we may
use Personal Information about you:
- To respond to your inquiries and fulfill your requests, including to
contact you if necessary - To process and fulfill your order, for example by confirming your order
and your billing and shipping information, processing your payments, delivering
your products and communicating with you regarding your order - To send you important information regarding the BELLA BLANC Online
Properties, changes to our terms, conditions and policies and other
administrative information - To send you information by email, postal mail, telephone and other means
about our products, services, and other promotions - To administer and fulfill our promotions (please note that certain
promotions may have additional rules or policies, which could contain different
or additional information about how we use and disclose your personally
identifiable information; we suggest that you read any such rules or policies
carefully − in the event of a conflict between such rules or policies and this
Privacy Policy, such rules or policies will govern) - To help us improve the customer experience, including by learning more
about your preferences to help personalize your experience with us - To operate a gift registry for which you are a registrant or
co-registrant - To allow you to send messages to a friend through the BELLA BLANC Online
Properties (please note that, by using such functionality, you are agreeing
that you have the right to provide to us your friend’s name and email address
for such purpose) - To analyze trends and statistics in connection with our businesses and
Internet properties, including to measure the success of marketing campaigns
and to compile statistics about usage and response rates - To protect the security or integrity of our businesses and Internet
properties - As we believe to be necessary or appropriate: (a) under applicable law,
including laws outside your country of residence; (b) to comply with legal
process; (c) to respond to requests from public and government authorities,
including public and government authorities outside your country of residence;
(d) to enforce our terms and conditions; (e) to protect our operations or those
of any of our Affiliates; (f) to protect our rights, privacy, safety or
property, or that of you, our Affiliates or others; and (g) to allow us to
pursue available remedies or to limit the damages that we may sustain
HOW PERSONAL
INFORMATION IS DISCLOSED
Similarly to how we use Personal
Information, we may disclose Personal Information to service providers, and
sometimes third parties, for various purposes. To this end, we may disclose
Your Personal Information to the following entities for the purposes associated
with each entity as noted below:
- To our third-party service providers, who provide services such as
website hosting, data storage, data analysis, payment processing, order
fulfillment, IT services and infrastructure, customer service, email delivery
and administration, credit card processing, auditing and other similar services
to enable them to provide services - To our subsidiaries and affiliated entities (collectively, our
“Affiliates”) for marketing and other purposes - To selected third parties (“Promotional Partners”), to permit
them to send to you marketing communications. BELLA BLANC seeks to select as
Promotional Partners only reputable companies that offer what we believe to be
high-quality products and services - To third-party sponsors of promotions
- To third parties in connection with a gift registry for which you are a registrant
or co-registrant - To identify you to anyone to whom you send messages through the BELLA
BLANC Online Properties - By you, on message boards, chat, profile pages and blogs and other
services to which you are able to post information and materials (please note
that any information and materials that you post or disclose through such
services will become public information, and may be available to visitors to
the BELLA BLANC Online Properties and to the general public; we urge you to be
very careful when deciding to disclose your Personal Information, or any other
information, on or through the BELLA BLANC Online Properties) - To a third party in the event of any reorganization, merger, sale, joint
venture, assignment, transfer or other disposition of all or any portion of our
business, assets or stock (including in connection with any bankruptcy or
similar proceeding) - As we believe to be necessary or appropriate: (a) under applicable law,
including laws outside your country of residence; (b) to comply with legal
process; (c) to respond to requests from public and government authorities,
including public and government authorities outside your country of residence;
(d) to enforce our terms and conditions; (e) to protect our operations or those
of any of our Affiliates; (f) to protect our rights, privacy, safety or
property, or that of you, our Affiliates or others; and (g) to allow us to
pursue available remedies or limit the damages that we may sustain
OTHER INFORMATION
OTHER INFORMATION
WE COLLECT
“Other Information” is
any information that does not generally identify you as a specific individual,
such as:
- Browser information
- Server log files
- Information collected through cookies, pixel tags and other technologies
- Physical location of your device
- Demographic information and other non-personally identifiable
information provided by you - Aggregated information
Sometimes “Other Information” is
actually capable of being connected to you as a specific individual. If that is
the case, then the information is not “Other Information” but is “Personal
Information,” and will have the same kinds of protections as Personal
Information.
HOW WE COLLECT
OTHER INFORMATION
We and our third-party service
providers may collect Other Information in a variety of ways, including:
- Through your browser: Certain information
is collected through most devices, such as your Media Access Control
(“MAC”) address, device manufacturer and model, device identifier,
screen resolution, and the type and version of your operating system and
browser. - Through server log files: An Internet Protocol (“IP”) address
is a number that is automatically assigned to a device by an Internet Service
Provider (“ISP”), and is identified and logged automatically in our
server log files whenever a user visits the BELLA BLANC Online Properties,
along with the time of the visit and the page(s) that were visited. We and our
service providers use IP addresses for purposes such as calculating usage
levels, helping diagnose server problems and administering the BELLA BLANC
Online Properties. - Using cookies: Cookies allow a web server to
transfer data to a device for recordkeeping and other purposes. We and our
service providers use cookies and other technologies to, among other things,
enhance and personalize your online browsing and shopping experience and
facilitate your ongoing access to and use of the BELLA BLANC Online Properties,
as well as for online tracking purposes. If you do not want information
collected through the use of cookies, there is a simple procedure in most
browsers that allows you to decline the use of cookies. To learn more about
cookies, please visit http://www.allaboutcookies.org. If you choose to
decline cookies, some or all of the features, functionality and promotions
available through the BELLA BLANC Online Properties − such as the shopping
cart, ability to view certain pages, and even placing orders or reviewing your
order history – may not be available to you. - Analytics: We may use third-party services, such
as Google Analytics in connection with the BELLA BLANC Online Properties. Such
services use cookies and similar technologies to analyze how visitors use the BELLA
BLANC Online Properties, to compile statistical reports on activity related to
the BELLA BLANC Online Properties, and to provide other services related to the
BELLA BLANC Online Properties. Such services may also collect information about
visitors’ use of other websites or other online resources. For more information
about Google Analytics, including how to opt out, please visit https://tools.google.com/dlpage/gaoptout. - Flash Local Stored Objects: We and our service
providers may use a third-party technology, called Flash, in connection with
the BELLA BLANC Online Properties, including our online content. Flash provides
a facility, referred to as Local Stored Objects (“LSO”), that allows
a website operator or online content provider (or their service providers) to
store certain information locally on an individual’s device; for example, Flash
LSOs can be used to store information regarding an individual’s device. If you
do not want Flash LSOs stored on your device, you can adjust the settings of
your Flash player to block Flash LSO storage using the Website Storage Settings
Panel. You can also control Flash LSOs by going to the Global Storage Settings
Panel and following the instructions (which may include instructions that
explain, for example, how to delete existing Flash LSOs (referred to as
“information” on the Macromedia site), how to prevent Flash LSOs from
being placed on your device without you being asked, and (for Flash Player 8
and later) how to block Flash LSOs that are not being delivered by the operator
of the page you are on at the time). Please note that setting the Flash Player
to restrict or limit acceptance of Flash LSOs may reduce or impede the
functionality of some Flash applications, including, potentially, Flash
applications used in connection with the BELLA BLANC Online Properties. We
expect our service providers and technology suppliers to honor any decision by
you to restrict or limit Flash LSOs, but we cannot guarantee that they will do
so. - Using pixel tags and other similar technologies: Pixel tags (also
known as web beacons and clear GIFs) are small images that may be used by us
and our service providers in connection with some pages of the BELLA BLANC
Online Properties and HTML-formatted email messages to, among other things,
render such pages to you on various hardware devices and operating system
versions, track the actions of users and email recipients, serve relevant
marketing communications to you, measure the success of marketing campaigns and
compile statistics about usage and response rates. Pixel tags may collect
information such as the pages, features and links accessed by a user, and the
IP address, browser type and operating system of such user’s device. - Physical location: We and our service providers may
collect the physical location of your device by, for example, using satellite,
cell phone tower or WiFi signals. We may use your device’s physical location to
provide you with personalized location-based services and content, including
for marketing purposes, based on the choices that have been made with respect
to such uses. We may also share your device’s physical location, combined with
information about what advertisements you viewed and other information we
collect, with our third-party marketing partners, such as our Promotional
Partners, to enable them to provide you with more personalized content and to
study the effectiveness of advertising campaigns, based on the choices that
have been made with respect to such disclosures. In some instances, you may be
permitted to allow or deny such uses and/or sharing of your device’s location,
but if you choose to deny such uses and/or sharing, we, our service providers,
and/or our third-party marketing partners may not be able to provide you with
the applicable personalized services and content. - From you: We and our service providers may
collect demographic information such as your city, state or zip code of
residence, as well as other information, such as your preferred means of
communication, your gender and your date of birth, when you voluntarily provide
this information to us or our service providers. You may also have the
opportunity to provide us with information regarding major events such as
weddings, child births and the purchase of a new home. We also maintain a
record of your orders, purchases, exchanges, returns, wish lists and gift
registries in connection with the BELLA BLANC Online Properties or our
businesses. Unless combined with Personal Information, this information does
not personally identify you or any other customer or potential customer of our
businesses. - By aggregating information: We and our service
providers may aggregate Personal Information collected from our customers and
potential customers, for example by using Personal Information to calculate the
percentage of such individuals who have a particular telephone area code.
Aggregated Personal Information does not personally identify you or any other
customer or potential customer of our businesses.
HOW WE USE AND
DISCLOSE OTHER INFORMATION
We may use and disclose Other
Information for any purpose. In some instances, we may combine Other
Information with Personal Information (such as combining your zip code with
your name). If we combine any Other Information with Personal Information, the
combined information will be treated by us as Personal Information while it is
so combined.
THIRD PARTIES AND THIRD-PARTY SITES
To the extent that you submit any
Personal Information to any third party (for example, via a third-party
software application or service — including any social media service – that is
included in, available through or linked to from the BELLA BLANC Online
Properties), such third party’s collection, use and disclosure of such
information may be governed by its privacy policy, and not by our Privacy
Policy. We recommend that you familiarize yourself with the privacy policies
and practices of any such third parties.
WE ARE NOT RESPONSIBLE FOR THE
INFORMATION COLLECTION, USAGE, DISCLOSURE OR OTHER PRIVACY PRACTICES OF ANY
THIRD PARTIES, INCLUDING OUR AFFILIATES, THIRD-PARTY SERVICE PROVIDERS, ANY
THIRD-PARTY SOCIAL MEDIA PLATFORM (SUCH AS FACEBOOK INC.), ANY THIRD PARTY
MAKING AVAILABLE THE DEVICES OR OPERATING SYSTEMS FOR WHICH CERTAIN BELLA BLANC
ONLINE PROPERTIES ARE AVAILABLE (SUCH AS APPLE INC. OR GOOGLE INC.) OR ANY
THIRD PARTY OPERATING ANY SITE TO WHICH THE BELLA BLANC ONLINE PROPERTIES
CONTAIN A LINK. THE INCLUSION OF A LINK ON THE BELLA BLANC ONLINE PROPERTIES
DOES NOT IMPLY ENDORSEMENT OF THE LINKED SITE BY US OR BY OUR AFFILIATES.
THIRD-PARTY ADVERTISERS
We may use
third-party advertising companies to serve ads when you visit the BELLA BLANC
Online Properties. Please note that these companies may use information about
your visit to the BELLA BLANC Online Properties to provide advertisements about
goods and services that may be of interest to you. In the course of serving
advertisements to the BELLA BLANC Online Properties, these companies may place
or recognize a unique cookie on your browser. If you would like more
information about this practice and to know your choices about not having this
information used by these companies, please visit http://networkadvertising.org/optout_nonppii.asp.
DO NOT TRACK SIGNALS
We note that the BELLA BLANC Online
Properties will continue to operate as described in this Privacy Policy,
whether or not a “Do Not Track” signal or similar mechanism is
received from your browser.
SECURITY
We seek to use reasonable organizational,
technical and administrative measures to protect Personal Information under our
control. For example, we seek to use Secure Sockets Layer (“SSL”)
technology for the placement of orders. Unfortunately, no data storage system
or data transmission over the Internet can be guaranteed to be 100% secure.
Please also be aware that we may use third-party cloud service providers that
provide hosting, data storage and other services pursuant to standard terms and
conditions that may be non-negotiable; these service providers have informed us
or the general public that they apply security measures they consider adequate
for the protection of information within their system, or they have a general
reputation for applying such measures.
Please exercise caution in submitting
Personal Information via the BELLA BLANC Online Properties, especially if you
are accessing the BELLA BLANC Online Properties using a WiFi hotspot or public
network. If you have reason to believe that your interaction with us is no
longer secure (for example, if you feel that the security of any account that
you might have with us has been compromised, or if you are unable to utilize
our SSL technology in connection with the BELLA BLANC Online Properties),
please immediately notify us of the problem and place any orders with us over
the telephone or in person, instead of using the BELLA BLANC Online Properties.
You may contact us in such circumstances in accordance with the
“Contacting Us” section below.
YOUR PRIVACY RIGHTS
YOUR RIGHTS
REGARDING OUR USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION
You have certain rights regarding our
use and disclosure of your Personal Information, regardless of whether such
information is collected by us through the BELLA BLANC Online Properties or
otherwise. While these rights are not absolute, you generally have the right to
1) unsubscribe from promotional and marketing communications, 2) opt out of our
selling your information to third parties, and 3) request deletion of Personal
Information when there is no longer a legitimate reason to keep it. You can
exercise these rights as follows:
- Receiving promotional emails or catalogs/source
books from us: If you no longer want to receive promotional emails (such as
information about new products, special offers and sales events) or
catalogs/source books from us on a going-forward basis, you may “unsubscribe”
from receiving such communications by: clicking the “unsubscribe” link in any
promotional email; or contacting us in accordance with the “Contacting
Us” section below. In each case, please remember that, if you wish to
unsubscribe from receiving all promotional emails from BELLA BLANC, you may
need to unsubscribe separately with each BELLA BLANC brand. When contacting us,
please include your full name and the email and/or postal address that you used
when registering or making a purchase. - Deletion of Personal Information where there is no
longer a legitimate reason for us to keep it. If you no longer want us to
retain your Personal Information on a going-forward basis, you may submit a
request to delete your Personal Information by writing to us. - Access or Changing Your Personal Information. We welcome your
request to update your information with us. You may submit a request to access
or update your Personal Information by writing to us. - Appointment of an Agent. You have the
right to appoint an agent to exercise all your rights under this Privacy
Policy. However, appointment of an agent is a serious matter and, in the
interest of protecting your privacy, we may require that you not only properly
identify yourself and the information that relates to you, but also require
that you provide us with sufficient Personal Information about your agent so
that we may identify them as well.
We will try to comply with your
request(s) as soon as reasonably practicable. Please note that if you opt-out
as described above, we will not be able to remove your Personal Information
from the databases of our Affiliates, Promotional Partners and other third
parties with which we have already shared your Personal Information (i.e., to
which we have already provided your Personal Information as of the date that we
implement your opt-out request). Please also note that if you do opt-out of
receiving marketing-related messages from us, we may still send important
administrative messages to you, and you cannot opt-out from receiving such
administrative messages. For example, when you place an order, we will continue
to confirm your order and shipment status by email. We may also need to contact
you via telephone, email or postal mail with information or questions regarding
your order.
USE OF BELLA BLANC ONLINE PROPERTIES BY MINORS
The BELLA BLANC Online Properties are
not directed to individuals under the age of sixteen (16), and we request that
these individuals do not provide Personal Information through BELLA BLANC
Physical Properties or the BELLA BLANC Online Properties.
JURISDICTIONAL ISSUES
The BELLA BLANC Online Properties are
controlled and operated by us from the United States, and are not intended to
subject us to the laws or jurisdiction of any state, country or territory other
than that of the United States.
CONTACTING US
If you have any
questions about this Privacy Policy, please contact us.
If you would like to make choices about
receiving promotional communications, to update your Personal Information, or
to place an order, please contact the appropriate BELLA BLANC brand as follows:
Email: enquiries@bellablanc.com
Please note that email communications
are not always secure, so we request that you not include credit card
information or other sensitive information in your email messages to us.